📦 How can I place an order?
- Search our site for the product you want to purchase. Select the variation (size, color, combination, etc.) if applicable, and click the ADD TO CART button. Enter your billing and shipping information, select your payment options, and complete the order. If you have any issues, call us at (833) 649 0051, and our team will be happy to assist you.
🛒 How can I remove or update items in my cart?
- To update the quantity, click the arrow buttons next to the product in your cart.
- To remove an item, click Remove under the product.
💳 What forms of payment do you accept?
We accept all major credit and debit cards for your convenience.
💰 Do you charge sales tax?
Sales tax is only collected for orders shipped to Wyoming (WY). All other states are tax-free.
🚚 What does shipping cost?
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FREE Standard Shipping on all orders!
- Small items ship via carriers like UPS, while larger items are shipped via Freight Delivery (LTL or Curbside).
- For additional services like inside delivery, email us for a custom quote.
Important:
Inspect the packaging for visible damage before signing. Report any issues to customer service within 24 hours.
❌ What if I cancel my order?
-
No Fee for cancellations before processing.
- If the order has shipped, you will be responsible for return shipping charges and a 25% restocking fee.
Contact us at orders@thebathvanities.com or call (833) 649 0051 for assistance.
📨 How will I know you've received my order?
Once your order is placed, you'll receive a confirmation email. If there are issues, a customer service representative will contact you.
💲 Do you offer a price match guarantee?
Yes! If you find a lower price within six months of purchase, we’ll refund the difference.
See details here.
🚛 How do I track my shipment?
You’ll receive tracking information via email within 24 hours of your order leaving the warehouse.
If you haven’t received tracking details within 6 business days, email us at orders@thebathvanities.com.
⏳ How long will shipping take?
Delivery typically takes 3-10 business days, depending on the destination. Remote addresses may require extra time.
🔄 How do I return my order?
All returns must be approved by the manufacturer.
📦 What if my order is damaged?
- Inspect all items upon delivery and note damages on the receiving slip.
- Report damages to customer service within 24 hours.
We may repair, replace parts, or exchange the product at our discretion.
🔧 Is assembly required?
Some products require assembly. Professional installation is recommended to maintain warranties.
Details about assembly are included in the product description.
🔒 Is it safe to send my credit card information?
Yes! Our website uses an SSL Certificate to encrypt your personal data. We never share or sell your information without your consent.
📞 Have questions about a product?
Check the product description for details, or contact us online or at (833) 649 0051. Our team is happy to assist.
